The policy change highlights the Biden Administrations continued hardline support of consumer rights in the skies.
The USDOT forced airlines topay out over $600 million in refundsin 2022.
The agency also levieda record $140 million fineagainst Southwest for its 2022 holiday season meltdown.
Photo: Rebecca Noble (Getty Images)
This stipulation also applies to checked bag fees and charges for ancillary services likeinflight WiFi.
Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.
Its no secret that refunds significantly eat into the profits of airlines.
Delta Air Linesissued $6 billion in refundsbetween January 2020 and August 2022.
This article originally appeared onJalopnik.
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