AT&T is sorry for therecent outagethat left some customers without service for up to 12 hours.
The $5 credit will be applied over the next 1-2 billing cycles.
We recognize the frustration this outage has caused and know we let many of our customers down.
AT&T’s $5 credit for customers affected by the service outage isn’t “making it right.” In fact, it appears to be doing the opposite.Photo: Jeenah Moon (Getty Images)
Small business owners may have been impacted, potentially disrupting an essential way they connect with customers.
But just because it makes sense doesnt mean its the right solution.
Others wondered why it would take up to two months to be credited such a small amount.
It also promptedwidespread conspiracy theories.
Some speculated that China or Russia were behind the outage.
The company brought in $118 billion in revenues in 2023.
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