It may also ask for some more details regarding the transaction before letting it go through.
Per Chase, this new level of scrutiny stems from a flood of fraud related to social media transactions.
The banking giant claims that50% of all fraud claimsfiled by its Zelle customers originated on social media.
A Chase Bank location with a drive through window© Martin Alonso/Wikimedia Commons
Its not the only place noticing the uptick.
NatWest Bankpublished its own findingsregarding fraud and found that social media marketplace scams are the second-fastest-growing scam affecting consumers.
Anyone who pays through Zelle is also likely well aware that there is no refund option.
So Chases policy change could certainly be viewed as a response to those charges.
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