All the FTC is asking of companies is to make all costs to consumers clear upfront.
That means no add-on charges that appear at checkout.
Kinda wild that dont lie about your prices requires regulatory enforcement, but hey, here we are.
Lina Khan, Chair of the Federal Trade Commission (FTC), testifies before the House Appropriations Subcommittee© Kevin Dietsch/Getty Images
And the reason that companies add on these costs is straightforward: profit.
The ticky-tacky add-ons that add up quickly for your wallet also pad the companys bottom line.
Meanwhile,ticketing is a major revenue driverfor Ticketmaster thanks in part to its service fees.
To no ones surprise, consumers hate these fees.
And yet…So, heres the thing.
Consumers are not always the most rational actors.
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