The company says 80% of Southwest customers and 86% of potential customers want assigned seating.
As a loyal Southwest customer, I hate this.
the whole reason I fly southwest is bc its cheap & I can pick my seat!!!
A Southwest Airlines employee assists a passenger during their check-in at the Austin-Bergstrom International Airport on April 18, 2023 in Austin, Texas.Brandon Bell/Getty Images
If you dont like it, fly on a different airline, one X user wrote onThursday.
Another X user said the change was driven by greed.
Southwest Airlines has ended the open seating policy, an upset X user tweetedThursday.
They will now offer seats for a fees.
You will have to pay for good seats.
This is end of an era.
A beautiful airline destroyed by greed.
But the airline clearly thinks this is all a good idea borne out by research.
We are excited to incorporate Customer and Employee feedback to design a unique experience that only Southwest can deliver.
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How to Prep Your Phone for a Long-Haul Flight
In-flight wifi is never guaranteed.
Take these steps before a long flight to ensure your phone still does what you need.
These are the worst offenders.
